Q+A
Do you have cash on delivery service?
Please check our website when filling your purchase.
This service depends on your country.
Where do you ship?
We have worldwide delivery service.
Can I pay in my local currency?
Yes your payment can be done in your local currency.
What was the reasoning behind the modification in name and visual aesthetics of the "Magic Cream" ?
Due to the prevalence of imitation magic cream causing severe skin reactions among consumers, the product formerly known as MUSON has been rebranded as NAEVA. The new label is intended to help customers distinguish between the genuine product and counterfeit ones.
How to confirm the authenticity of the product being purchased?
Authentic products are available for purchase on our website: www.naevabeauty.com
Connect with us on Instagram & Tiktok at Naevabeauty, or reach us via WhatsApp at +96176321551 for any questions about official resellers.
What is NAEVA magic cream?
NAEVA Magic Cream is a day cream containing hyaluronic acid, collagen, vitamins, niacinamide and sunblock SPF30. When using this cream, it seamlessly blends with your skin tone, offering exceptional water-resistant coverage that lasts all day.
Are your products dermatologically approved for sensitive skin?
Our products are dermatologically tested and certified and do not affect sensitive skin.
I am pregnant. Is it safe to use your products?
Only the NAEVA 24K Gold Night Cream is not safe during pregnancy as it contains Retinol.
You can safely use NAEVA Hydra-Glow and NAEVA Magic Cream.
When should I expect the order to be delivered?
Order processing and shipment will occur shortly after purchase, with delivery expected within a 14-day period.
Do you have any physical store?
No, we are an online platform and we deliver worldwide.
In which country is the Original NAEVA manufactured?
Turkiye
Are the NAEVA Magic Cream on Amazon genuine?
No, they are fake. We do not guarantee the results and side effects.
How can I use the NAEVA 24K Gold Night Cream?
For those unfamiliar with Retinol, consider initiating use gradually, beginning at 3 times per week.
Apply NAEVA Hydra-Glow initially followed by NAEVA 24K Gold Night Cream.
Always protect your skin with sunblock during the day.
